Terms and Conditions of Sale
GENERAL
These Terms and conditions can be applied to purchases made online on the website ww.amecroma.com, owned by Automazioni Misure & Controlli srl, Via Pietro l’Eremita 3, 00162 Rome Italy. Every transaction will be regulated by DLgs. 185/99 and DLgs. 206/05; personal data will undergo to art. 12 DLgs. 70/03 and privacy will be regulated by DLgs. 196/03.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
Purchase Contracts made on www.amecroma.com are considered concluded when the purchase order is received by the seller. The customer, by sending electronic purchase order, declares to have read and to have accepted these general conditions and is obliged to observe and respect them in its relations with Automazioni Misure & Controls Srl.
TREATMENT OF PERSONAL DATA
Automazioni Misure & Controlli srl, according to art. 13 of Dlgs 196/2003, informs that personal data and tax records, also verbally acquired in reference to the established commercial relations, provided directly by the interested parties, or otherwise acquired within the company's activity, will be processed in compliance with the aforementioned legislation , including the obligation of confidentiality, according to article 7 of LDgs.196/2003.
CUSTOMER OBLIGATIONS
Before sending the purchase order, the Customer must carefully read these general conditions of sale. The submission of the purchase order implies their full knowledge and acceptance of these conditions. Once the on-line purchase procedure has been completed, the Customer has to save the general sales conditions, already viewed and accepted during the conclusion phase of the contract.
DEFINITION OF THE ORDER
After sending the online order, the Customer transmits to Automazioni Misure & Controls S.r.l. a purchase proposal of the products included in the cart. When the Customer places an online order, he agrees to purchase the products in the cart at the price and terms indicated in the General Conditions of Sale. Automation Measurements & Controls S.r.l. will communicate to the Customer the acceptance and confirmation of the order. In particular Automation Measurements & Controls S.r.l. will not accept orders: when products are not available in stock and / or when the customer can not or does not want to pay using credit cards, Paypal or a bank transfer.
PURCHASE METHODS
The customer buys the product, whose characteristics are illustrated on-line in the relative descriptive and technical sheets, at the price indicated therein to which are added the delivery costs as specified on the website. Before the purchase order is sent, the unit cost of each selected product is summarized, along with the total cost in the case of the purchase of several products and the related delivery costs. Once the purchase order has been submitted, the customer will receive from Automazioni Misure & Controls S.r.l. an e-mail message confirming receipt of the purchase order and containing information on the main characteristics of the purchased good, detailed indication of the price, delivery costs, applicable taxes and means of payment and containing a reference to the general conditions of contract and to information on the existence of the right of withdrawal, on the terms and conditions of its exercise displayed on the site. For Italian costumers it is necessary to communicate the VAT NUMBER and TAX CODE in the appropriate fields to obtain the invoice.
PAYMENT
The customer can make payment by choosing one of the following methods listed: 1) Payment by credit card 2) Payment by PayPal (For any further information and legal agreements, please refer to the www.paypal.com website) 3) Payment by bank transfer: Payment by bank transfer can be made using the following details: - IBAN: IT 42 G 03069 05005 000000000667 - ABI: 03069 - CAB: 05005 - SWIFT: BCITITMM - Header: Automazioni Misure & Controlli S.r.l. If the payment is made by bank transfer, the purchased goods will be shipped after receiving receipt of the credit, on average within two / five days after the bank transfer (the timing varies depending on the credit institution used). To facilitate the process, the payment receipt can be sent by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..
DELIVERY OF PRODUCTS
The purchased goods, together with the related invoice, will be delivered by courier to the address specified by the Customer. Any specific needs must be presented by the customer to: This email address is being protected from spambots. You need JavaScript enabled to view it.. Automazioni Misure & Controlli S.r.l guarantees the delivery of the goods within 5 working days from the date of receipt of confirmation of the transaction. In the case of absence of the recipient, at the address indicated in the order, the courier will leave a notice and will try to deliver the goods a second time; if the recipient is still absent, the goods will be returned to the sender (Automation Measurements & Controls S.r.l.). The costs for a new delivery will be charged to the customer.
GUARANTEE AND DEFECTIVE PRODUCTS
The products purchased on the site www.amecroma.com are subject to the Italian laws about the sale of goods. The delivered products comply with the characteristics illustrated on-line in the relative descriptive and technical sheets. Automazioni Misure & Controlli S.r.l. is liable for any defective good at the time of delivery.
RIGHT OF WITHDRAWAL
The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Automazioni Misure & Controlli S.r.l., without any penalty, within 10 (ten) ten working days from the receipt of the goods. The right of withdrawal is recognized to the consumer in relation to any good purchased by him on the www.amecroma.com website.
HOW TO EXERCISE THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within the aforementioned term, a written notice to This email address is being protected from spambots. You need JavaScript enabled to view it.. If the delivery of the goods has occurred, the customer is required to return it at his expense to Automazioni Misure & Controlli Srl in Via Pietro l'Eremita 3, 00162 Rome, within the term of 15 (fifteen) working days from the date of delivery of the property. The goods must be returned intact, not tampered with, complete with every accessory, instruction manuals and all that was originally delivered to the customer, as well as packed in its original envelopes. A copy of the electronic receipt of the order must be attached to the returned product. The costs of shipping are charged to the customer. If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, Automazioni Misure & Controlli S.r.l. will refund the sum paid by the customer. Automazioni Misure & Controlli Srl will proceed to the transmission of the credit within 30 (thirty) days from the date on which it the customer asked for a refund. Automazioni Misure & Controlli Srl. has the right to reject any product damaged by the costumer as specified above, as well as products for which the return costs have not been fully paid by the customer, or if the methods and times of communicating the return of the product have not been respected.
EXPRESS RESOLVED CLAUSE
If the costumer doesn’t pay part of the purchase price Automazioni Misure & Controlli Srl reserves the right to resolve this contract (art. 1456 of the civil code) by sending a written communication to the customer's email.
COMPLAINTS
For any complaint or clarification, the customer must contact This email address is being protected from spambots. You need JavaScript enabled to view it.. The customer will be contacted for any clarification within 3 (three) working days from the request. For anything not expressly specified in this contract, current Italian regulations are applied.